Shipping policy
At The Better J, we are committed to delivering your orders as efficiently as possible. Here’s what you need to know about our shipping process:
1. Shipping Locations
We currently ship across India. International shipping options may be available soon—stay tuned for updates.
2. Shipping Rates
Shipping rates are calculated based on your order’s weight, dimensions, and destination. You’ll see the final shipping cost at checkout.
3. Delivery Time
Orders are dispatched within a maximum of 48 hours. Delivery timelines vary depending on your location and the courier service.
4. Order Tracking
Once your order is shipped, you’ll receive a tracking number via email so you can monitor its progress.
5. Delivery Issues
If your order hasn’t arrived or is damaged upon arrival, please contact our customer service team at talktous@cocojag.com within 24 hours of delivery.
Contact Us
For any shipping inquiries or additional assistance, please email us at talktous@cocojag.com.